At jilkk, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly how we collect, use, store, and protect your personal information when you use the jilkk platform.
jilkk is committed to handling your personal data with transparency, security, and respect — always in line with Philippine data protection law.
jilkk uses 256-bit SSL encryption across the entire platform. Your personal and financial data is stored on secured servers with strict access controls, ensuring that your information stays protected at every step.
jilkk will never sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve the jilkk platform and to comply with our legal obligations under Philippine law.
As a jilkk player, you have the right to access, correct, and request deletion of your personal data at any time. jilkk respects and upholds your rights under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
We believe you deserve to know exactly what data jilkk collects and why. This Privacy Policy is written in plain, accessible language so every Filipino player can understand how their information is handled — no legal jargon overload.
jilkk uses cookies to improve your experience on the platform. You have control over non-essential cookies and can manage your preferences at any time. Essential cookies required for platform functionality cannot be disabled.
jilkk only sends promotional communications to players who have opted in. You can unsubscribe from marketing emails and SMS notifications at any time through your account settings or by contacting our support team.
jilkk ("jilkk," "we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the jilkk online casino platform at jilkk.com (the "Platform"). This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.
This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. jilkk acts as the personal information controller in respect of the personal data it collects from players and visitors.
This Privacy Policy should be read alongside jilkk's Terms & Conditions and Responsible Gaming Policy, which together form the complete framework governing your relationship with jilkk. If you have any questions about this Privacy Policy or how jilkk handles your data, please contact us using the details provided in Section 15.
jilkk collects the following categories of personal data from players and visitors to the Platform:
jilkk collects personal data through the following means:
jilkk uses the personal data it collects for the following purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity, contact, KYC data |
| Age verification (21+ compliance) | Date of birth, KYC documents |
| Processing deposits and withdrawals | Financial data, identity data |
| Providing gaming services and platform features | Gaming activity, technical data |
| Customer support and dispute resolution | Identity, communications, gaming data |
| Fraud prevention and security monitoring | All categories as necessary |
| AML and regulatory compliance | Identity, financial, KYC data |
| Responsible gaming monitoring and tools | Gaming activity, financial data |
| Marketing communications (with consent) | Identity, contact, gaming activity data |
| Platform analytics and improvement | Technical, usage data (anonymized where possible) |
jilkk will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.
jilkk processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
jilkk does not sell, rent, or trade your personal data to third parties for their own marketing purposes. jilkk may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
jilkk engages trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, customer support software providers, and analytics platforms. These providers are contractually bound to process your data only on jilkk's instructions and in accordance with applicable data protection law.
jilk k may disclose your personal data to regulatory authorities, law enforcement agencies, and other government bodies where required to do so by applicable Philippine law, court order, or regulatory directive. This includes disclosures to the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other relevant Philippine government agencies.
In the event of a merger, acquisition, restructuring, or sale of all or part of jilkk's business, your personal data may be transferred to the relevant successor entity, subject to the same privacy protections described in this Privacy Policy. jilkk will notify affected players of any such transfer in advance where practicable.
jilkk may share your personal data with other third parties where you have given your explicit consent to such sharing. You may withdraw this consent at any time by contacting jilkk's support team.
jilkk uses cookies and similar tracking technologies to enhance your experience on the Platform, to analyze usage patterns, and to support our security and fraud prevention measures. A cookie is a small text file placed on your device when you visit the Platform.
You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the jilkk Platform. For detailed instructions on managing cookies in your specific browser, please refer to your browser's help documentation.
jilkk retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general guide, jilkk applies the following retention periods:
When personal data is no longer required, jilkk will securely delete or anonymize it in accordance with our internal data disposal procedures.
jilkk takes the security of your personal data seriously and implements a comprehensive set of technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jilkk will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Philippine Data Privacy Act and its Implementing Rules and Regulations.
While jilkk takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are also responsible for maintaining the security of your jilkk account credentials. Please refer to the Account Security section of our Terms & Conditions for guidance on keeping your account safe.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jilkk:
To exercise any of the above rights, please contact jilkk's Data Protection Officer using the contact details provided in Section 15. jilkk will respond to all valid requests within thirty (30) days of receipt, or within such other period as may be required by applicable law.
The jilkk Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. jilkk does not knowingly collect personal data from individuals under the age of 21.
If jilkk discovers or has reason to believe that an account has been registered by or is being operated by a person under the age of 21, jilkk will immediately suspend the account, conduct an investigation, and take appropriate action including account closure and the handling of any funds in accordance with applicable regulations.
If you are a parent or guardian and believe that your child under the age of 21 has provided personal data to jilkk or has registered an account on the Platform, please contact us immediately at the details provided in Section 15. jilkk will take prompt steps to delete the relevant data and close the account.
jilkk's primary operations and data storage are based in the Philippines. However, some of jilkk's third-party service providers — including cloud hosting, analytics, and identity verification providers — may process personal data in jurisdictions outside the Philippines.
Where personal data is transferred outside the Philippines, jilkk ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under Philippine law. These safeguards may include contractual clauses approved by the National Privacy Commission, adequacy decisions, or other legally recognized transfer mechanisms.
By using the jilkk Platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Privacy Policy, subject to the safeguards described above.
The jilkk Platform may contain references to third-party payment services such as GCash, PayMaya, BPI, BDO, and Metrobank. When you interact with these payment services, you will be subject to their own privacy policies and terms of service, which are separate from and independent of this Privacy Policy.
jilkk is not responsible for the privacy practices or content of any third-party services. jilkk encourages you to review the privacy policies of any third-party services you use in connection with your jilkk account. This Privacy Policy applies solely to data collected by jilkk through the jilkk Platform.
jilkk reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made to this Privacy Policy, jilkk will notify registered players by email or through a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision is indicated at the top of this page. jilkk encourages you to review this Privacy Policy periodically to stay informed about how we protect your personal data. Your continued use of the jilkk Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.
If you do not agree with any changes to this Privacy Policy, you should cease using the Platform and may request account closure by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or jilkk's data protection practices, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing jilkk's compliance with the Philippine Data Privacy Act and for handling all data-related inquiries from players across the Philippines — from Manila and Makati to Cebu, Davao, and Quezon City.
Data Protection Officer – jilkk
Email: [email protected]
General Support: [email protected]
jilkk aims to respond to all privacy-related inquiries within fifteen (15) business days of receipt. For complex requests, jilkk may require up to thirty (30) days and will inform you of any extension within the initial fifteen-day period.
Your privacy and security are at the heart of everything we do at jilkk. Join thousands of Filipino players who trust jilkk for a safe, transparent, and exciting online casino experience.
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